Good Day ##FULLNAME##
Application Number : ##ApplicationReferenceNumber##
Home-Connect Customer Number : ##CustomerReferenceNumber##
This is to confirm we are awaiting activation of your ONT Fibre Device from MetroFibre. As soon as your Fibre line is successfully activated for Home-Connect’s services, our Home-Connect Operations department will courier your Home-Connect router. In order to fast track activation, please do feel free to send us the MetroFibre ONT FSAN details which can be located at the back of the newly installed MetroFibre ONT at your home.
Please expect further notification once your router is dispatched.
Should you have any queries on your order, please feel free to contact our Operations team by calling on 010 612 0611 or emailing operations@home-connect.co.za
