Good Day ##FULLNAME##
Application Number : ##ApplicationReferenceNumber##
Home-Connect Customer Number : ##CustomerReferenceNumber##
This email is to confirm that Home-Connect Operations have requested ownership of your B-Number (Circuit Number) from Openserve. Please note that once your cancellation is effective with your current ISP, Home-Connect will be able to accept the B-Number ownership and provide you with services on the same ONT you have on site.
On the day of your cancellation, we will attempt to receive ownership of your B-Number. Once we have successfully received your B-Number, the Home-Connect team will arrange for the Home-Connect router to be delivered to your Home.
Please note that this process may take up to 24 hours to complete.
Should you have any queries on your order, please feel free to contact our Operations team by calling on 010 612 0611 or emailing operations@home-connect.co.za
